FAQs

// About us

Q. Do you have some samples that I can see?

A.Sure, you may view our work samples here. If you're seeking anything in specific, please contact us.

Q. How can I get in touch with you?

A.You could get in touch with us via e-mail, telephone or Instant Messengers. Click Here to view our complete contact details.

Q. Where exactly are you guys located and what hours are you available?

A.We have offices in New York (USA) and New Delhi (India). Although, we're available 24 hours a day, Monday to Friday - our technical team works from 4:30 am until 1:30 pm GMT.

// Pricing & Payments

Q. How do you accept payment?

A.We accept Paypal or Credit Card (Visa, MasterCard, Discover, American Express, Dinners, JCB credit cards online via 2checkout merchant account).

Q. Do you offer bulk discount?

A.We do offer bulk discounts. Please get in touch with us with your detailed requirements.

Q. Do you have a money-back guarantee or refund policy?

A.Certainly! We guarantee to issue you a full refund should you request for a cancellation of your order before the slicing and conversion has begun or if you are not satisfied with the result.

// Code Structure, Technologies and Features

Q. What tool do you use for converting the designs to XHTML?

A. All our mark up is 100% hand coded for maximum optimization and quality code.

Q. What quality level can I expect?

A.You can expect top quality XHTML from us. We're so confident about our code, that we back it up with money back warranty!

Q. I need assistance with design. Can you help?

A.We sure can! Please get in touch with us to know more.

Q. I want to integrate my design into a third party software. How do we go about it?

A.We offer software integration with a number 3rd party software applications including CMS, shopping carts and blogging engines including Wordpress, MagentoCommerce, Movable Type, Pligg, Blogger, Shopify, X-Cart, CMS Made Simple, CubeCart, MODx, NetSuite, Volusion, Miva, osCommerce, Joomla and Drupal.

Q. Can you work with the JPEG version of my design?

A.We can slice any straightforward design image (JPG, GIF, TIF, PNG etc.) or even your existing markup source code to XHTML.

Q. Will the code work on PCs and Macs?

A.Yes, sure it will! We churn out XHTML that is supported by all popular browsers.

Q. Got a list of supported browsers, please?

A. Opera 9+, Safari 1.2+, Firefox 1.5+ and Internet Explorer 6+.

// Work, Schedule and Privacy

Q. What is the usual turnaround time?

A. Delivery time depends upon your order and ranges from 8 working hours (1 business day) for the first XHTML.

Q. Where can I send you the design file for the html conversion?

A.Feel free to upload your design. We are ready to start conversion immediately as soon as we review your attachment.

Q. Do you do revisions?

A.If required, yes! We work until you are satisfied.

Q. We are a web design agency and we do not want you to disclose about our relationship or use     the work done for us in your portfolio. Importantly, we do not want you to contact our clients     directly?

A.You needn't worry. We're happy to sign an NDA (Non Disclosure Agreement). We value the relationship with our clients. Neither we disclose the deal nor we get in touch with any of your clients directly.